Shipping Policy

Effective Date: June 28, 2026

Shipping Policy

At Liquidation Pallet Market, we are committed to providing reliable, secure, and efficient shipping services to customers throughout the United States. Our goal is to ensure that every order is processed accurately, prepared carefully, and delivered safely.

Please review the following Shipping Policy before placing your order.

Shipping Coverage

We proudly ship throughout the continental United States and, where available, to Alaska and Hawaii through approved freight carriers.

For international shipments, customers should contact our sales team before placing an order to discuss availability, shipping options, and documentation requirements.

Order Processing

After your payment has been successfully received and verified, your order enters our processing queue.

Most orders are prepared for shipment within 1–3 business days, depending on:

Inventory availability
Order size
Product category
Warehouse workload
Payment verification

Large wholesale orders or truckload purchases may require additional preparation time.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping Methods

Depending on the size and weight of your order, we may use:

Less-Than-Truckload (LTL) Freight
Full Truckload (FTL) Freight
Commercial Freight Services
Standard Parcel Delivery (for eligible accessories or small items)

Our logistics team selects the most appropriate shipping method based on your order and destination.

Shipping Rates

Shipping costs are calculated based on several factors, including:

Delivery destination
Weight and dimensions
Number of pallets ordered
Freight carrier rates
Residential or commercial delivery
Liftgate service requirements
Limited-access delivery locations

Shipping charges are displayed during checkout or provided in your custom quotation before your order is finalized.

Delivery Time

Estimated delivery times generally range from 3 to 10 business days after your order has been shipped.

Actual delivery times may vary due to:

Distance from our warehouse
Freight carrier schedules
Weather conditions
Traffic delays
Peak shipping seasons
Holidays
Unexpected transportation disruptions

Delivery estimates are provided as a guide and are not guaranteed.

Freight Deliveries

Most liquidation pallets are delivered via freight carriers.

Customers should ensure that the delivery location is suitable for receiving freight shipments.

Depending on your location, you may need:

A commercial loading dock
A forklift
Liftgate service
Delivery appointment

If liftgate service is required, please notify us before placing your order, as additional charges may apply.

Delivery Appointments

Some freight carriers require scheduled delivery appointments.

It is the customer’s responsibility to ensure someone is available to receive and inspect the shipment during the scheduled delivery window.

Missed delivery appointments may result in additional storage, redelivery, or carrier fees, which are the customer’s responsibility.

Residential Deliveries

Residential deliveries are available in many areas.

Additional fees may apply for:

Residential service
Liftgate delivery
Limited-access locations
Remote destinations

Customers should verify delivery requirements before completing their purchase.

Warehouse Pickup

Customers may choose local warehouse pickup when available.

Pickup appointments must be scheduled in advance.

Customers should bring:

Government-issued photo identification
Order confirmation
Proof of payment

Orders not collected within the agreed pickup period may be subject to storage charges or cancellation where permitted by applicable law.

Order Tracking

Once your shipment has been dispatched, we will provide available shipping information, including:

Shipment confirmation
Freight carrier details
Tracking number (when provided by the carrier)
Estimated delivery timeframe

Tracking information may take up to 24 hours to become active after shipment.

Delivery Inspection

Customers should carefully inspect all shipments upon arrival.

Before signing the delivery receipt:

Check for visible damage.
Verify the pallet count.
Inspect packaging for signs of mishandling.
Note any shortages or damage on the carrier’s delivery receipt.

Failure to report visible damage at the time of delivery may affect the carrier’s ability to investigate shipping-related claims.

Shipping Delays

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

Severe weather
Carrier delays
Traffic conditions
Mechanical failures
Supply chain disruptions
Public holidays
Government inspections
Natural disasters

Liquidation Pallet Market is not responsible for delays caused by freight carriers or other events outside our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If incorrect shipping details are provided, additional charges may apply for:

Address corrections
Redelivery
Returned shipments
Storage fees

Please review your shipping information carefully before submitting your order.

Undeliverable Shipments

If a shipment is returned because:

The delivery address is incorrect,
Delivery is refused,
The customer is unavailable,
Required appointments are missed,

the customer may be responsible for all additional transportation, storage, and handling charges before the order can be reshipped.

Risk of Loss

Unless otherwise required by applicable law, ownership and risk of loss transfer to the customer when the shipment is released to the freight carrier or made available for customer pickup.

Customers are encouraged to inspect shipments promptly upon delivery.

Damaged Shipments

If your shipment arrives with visible damage:

Inspect the shipment before signing.
Record all visible damage on the carrier’s delivery receipt.
Take clear photographs of the shipment and packaging.
Notify both the freight carrier and Liquidation Pallet Market as soon as possible.

Prompt reporting helps us work with the carrier to review the situation and determine available options.

Shipping Restrictions

Certain products may be subject to shipping restrictions based on:

State regulations
Carrier limitations
Product size
Hazardous material classifications
Delivery location accessibility

If restrictions apply, our team will contact you before processing your order.

Customer Responsibilities

Customers are responsible for:

Providing accurate shipping information.
Ensuring delivery access.
Being available for scheduled deliveries.
Inspecting shipments upon arrival.
Reporting shipping issues promptly.
Arranging appropriate unloading equipment if required.

Policy Updates

We reserve the right to modify this Shipping Policy at any time without prior notice.

Updated versions become effective immediately upon publication on our website.

Contact Us

If you have questions regarding shipping, freight services, or delivery options, please contact our customer support team.

Liquidation Pallet Market

8 Crest Hill Dr

Rochester, NY 14624

New York, United States

Phone: +1 (917) 913-0585

Email: contact@liquidationpalletmarket.com

Website: www.LiquidationPalletMarket.com

Our Commitment

At Liquidation Pallet Market, we understand that dependable shipping is an essential part of your purchasing experience. We work closely with trusted freight partners to ensure your wholesale inventory is prepared carefully, shipped efficiently, and delivered with the professionalism you expect. Thank you for choosing us as your trusted wholesale liquidation supplier.